Information We Collect
StudioWrangler is designed to connect the tools in your studio, and we collect only the information needed to provide that experience.
Depending on how you use the product, the information we collect can include:
- Account and support details: Name, business contact information, and any messages you send us.
- Usage data: Diagnostic information about how you interact with StudioWrangler so we can keep the service stable and secure.
- Integration data: Metadata required to connect to third-party tools such as Unreal Engine or hardware controllers. We do not ingest the creative content inside your projects.
How We Use Information
We use the information we collect to operate, maintain, and improve StudioWrangler, and to communicate with you about the product.
- Provide the service: Authenticate you and facilitate the connections you configure.
- Improve performance: Monitor aggregate usage trends so we can prioritize reliability, speed, and new integrations.
- Support and safety: Respond to your requests, troubleshoot issues, and protect StudioWrangler against fraud or abuse.
Sharing & Disclosure
We do not sell your personal information. We only share data with third parties in the circumstances below:
- Vendors and service providers: Trusted partners who help us run infrastructure, analytics, or customer support. They can only use the data to perform services for us.
- Law and safety: If required by law, legal process, or to protect the rights, property, or safety of StudioWrangler, our customers, or the public.
- Business transfers: In connection with a merger, financing, or acquisition where information may be transferred as part of the transaction.
Data Retention & Security
We retain information for as long as it is necessary to provide StudioWrangler and meet legal obligations. When data is no longer needed it is deleted or anonymized.
Technical, administrative, and physical safeguards such as encryption in transit, access controls, and monitoring are used to protect your information. No system is perfectly secure, so please contact us immediately if you suspect unauthorized access.
Your Choices
You can request access to or deletion of your information, or ask us to stop sending marketing communications at any time.
To exercise these choices, reach out using the contact information below. We may need to verify your identity before processing a request.
